Vytas Bu / Projects / Contact centre platform

Contact centre platform

4 Shots • 6 Attachments

Tellq is a new communication platform for Multi channel customer support & sales via email, chat, phone & sms.

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Tellq: calls section

November 26, 2018

A shot of a redesigned Tellq call centre section. It was quite interesting to see how call centres operate since I'm usually on the other end of the phone. For call centre agents simplicity is key since they have to use multiple tools ...

Contact centre: Customer history

November 15, 2018

Another view of what an agent can see when communicating with a customer. This time showing all the files exchanged between the customer and client. Check out the attachment as well!

1 attachment

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Multi channel comms platform #2

November 02, 2018

Another shot of a multi channel comms platform where agents can answer user queries on different platforms (Email, Live chat, Messenger, SMS etc). This is a shot of how the platform looks like when the agent selects Live chat channel. ...

Tellq - multi channel communication platform

October 25, 2018

Hi guys. Showcasing a sneak peek of what I've been working on the last couple of months - a multi-channel customer support platform for Tellq. Tellq Multi is a new communication platform for Multi channel customer support & sales v...