Onboarding UI - New Thrive Customers

The Thrive Product Team set out to create a new way of onboarding customers that was fully automated.

Planning out our users' journey was crucial in this project as I needed to ensure the flow was enjoyable to reduce churn in the process.

We faced a lot of challenges throughout this, mainly how the input fields were going to behave and the many versions of the drag and drop screen we went through.

This project was the first in which I got to use the shiny new Thrive brand and as a part of this, I had to come up with a new illustration style. The illustrations help narrate this onboarding process and guide the user through the flow. They also aim to make filling out the form fields a little more exciting ;)