AXA Roadside Assistance

AXA - Project helps the customers find an easy and quick way to inform the insurance operations team of their vehicle breakdown so the services can reach them at the earliest possible.

Real-time location of customers via GPS to show the exact location of customers to Agent and Drivers to reach them for a case. The dynamic ability for agents to spot customers location to the exact pinpoint location via various upmarket methods.

Strong computations and algorithms running to automatically filter and suggest the nearest workshops, drivers, and providers for a case. This helps the DE system to send the best RSA Team for customer’s service reducing response time, cost and effort.

Explore AXA Roadside Assistance Case Study at TechAhead.