Phone System Mobile App - Freshcaller

With the Android and iOS mobile apps, your phone system is now in your pocket. Your phone teams can use the mobile application to make/receive calls, link conversations to tickets/leads.

Provide timely solutions to your customers and put your best foot forward in your business’s support game!

Features of our cloud-based phone system

Calls: Make and receive calls at your convenience.

Contacts: Dial saved phone contacts from within your Freshcaller app

Agent presence status: Set your availability by toggling between being online and offline from within the app.

Recent calls: Directly engage with your most recent callers from the list of recent calls

On-call functions: While on call, you can mute, transfer the call to another phone user, or put your call on hold to provide a clean customer experience.

Tickets: Convert your important and unresolved calls as tickets in Freshdesk.

Leads: Add your call notes and recordings to your CRM lead entry.

Read more: https://freshworks.com/freshcaller-cloud-pbx/mobile-app

Team: Freshcaller
Animation: Vinoth Krishnan