Rating on Pick up
In order to increase the rating percentage of the passengers, we decided to encourage our users to review their latest ride (If they don't already have), by enriching our "Pick up" screen with an extra prompt, at the bottom.
The prompt appears, when the passenger opens the app in such a way that doesn't affect the main aim of the screen.
In case the passenger rates their previous ride with 5 stars, a "thank you" message appears. When the rate is 4-starred & below, the user needs to justify their review, by selecting predefined reasons (Check reasons.mp4 in attachments).
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And don't forget, Beat is hiring!
Check the available positions at beat.careers
reasons.mp4
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