Customer Relationship Application
Customer Relationship Application is newly created call center based software with AI technology . The main goal was to create a cool software which will help to improve more quality of your products.
Its a software which can help to get the qualities of the customer's call and queries, eventually helping the company's to get a overview of all the calls
and act according to the positive or negative results of the calls been recorded. This can help the business to give a good customer service to its
customer's.
Usually all call centers have a Quality team which randomly record call's and listen 2 out of 10 calls of each executives and take feedback according to
qualities rules pre defined.
This Software help you to get rid of human errors and save the manual time taken by the quality executive to listen a call one by one. Over here
you can upload more than 100 calls at a time and get results in a tabular format with four categories, which makes you easy to identify and
improve your products.
Please click on this link to see all the screens,