Claim Filing Experience

Getting into an accident is no fun, whether it's a fender bender or a deer in the headlights. To ease the process of filing a car accident claim with your insurance company, we designed a smart Virtual Claim Assistant.

This responsive web app guides you through the process in steps. With the use of natural language processing, it extracts the key details about your accident like damages types and injuries.

As user interfaces are becoming more simplified thanks to well established patterns that users recognize, us designers can focus more on "UX copywriting" and little details. In this case, the goal was to replace hard-to-navigate, overwhelming forms with a user-friendly experience.

I recommend reading these 16 tips on how to improve your UI by writing good copy: https://uxplanet.org/16-rules-of-effective-ux-writing-2a20cf85fdbf