My Walmart — In-App Payment

[Archive – 2018] My Walmart App customers now have the option of paying in-app through Walmart's Scan & Go store app feature. We redesigned the in-app payment flow based on research I conducted back in October, where it was discovered that customers were having a hard time adding a new payment method to their account.

We made improvements in how success messaging would appear and display on screen to indicate when a new payment method is added. In addition, I've created an error handling flow when a card is expired and no longer valid.

—

Product Designer: Samantha Tu, Mentor: Joe Sarkis / Illustrator: Rachel Orlando