Tiered Seller Score Exploration

Currently, we use a numeric value to communicate someone's likelihood to sell. This score represents their propensity as a multiple of the average person. (Someone scored 3.7x is almost 4 times as likely to sell their home as the average person!)

This level of depth sometimes prompts questions that result in confusion and distrust in our model - ultimately preventing our customers from receiving the value we provide.

These are a few concepts for how we could evolve the treatment of our scores by showing them as 3 tiers. I'm leaning toward 2.1... thoughts?

Posted on Mar 12, 2019

More by Andy Hamilton

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