Mobile Health Care UX/UI

After design and development of DCHBX 2.0 for the web, DC's online health care exchange (ACA), efforts ramped up quickly to update the mobile apps for individuals, small businesses, and brokers. I was the lead designer in the product R&D lab for both web and mobile products

Our strategy was to develop in three categories:
• Plan Shopping (matching/cards)
• Eligibility (form/reduction)
• Individual management (wallet)

And for the following personas:
• Anonymous browser
• Anonymous shopper
• Existing customer
• Employee
• Employer
• Broker

Awarded "Best in Class" online health care exchange i the US 2 years in a row. https://www.clearchoicescampaign.org/news/2017/1/30/2017-health-insurance-exchanges-lessons-for-the-online-health-insurance-marketplace