Task Model & Customer Experience Map in UX Design
We increase efficiency and conversion rates when we fit the users expectations. In order to understand the user desires, expectations, and behaviors, a customer experience map can help you visualizing the journeys a customer may experience when using a particular product.
customer experience
customer experience map
emotional design
experience design
experience map
painpoints
task model
user experience
uxdesign
uxd technologies
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Posted on
Dec 19, 2018
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