JSnair - Health Chat-bot Experiment

Designing a chat-bot that automatically builds a personal plan during a user's conversation. A potential downside of chat-bots is that typically the user has to answer many questions before seeing any personalized value. The team didn't want our content buried or hiding until the end of the journey, and I wanted our users to feel as though content was delivered 'live' and rewarded as they interacted with the tool.