Kaiser Permanente — i60 Innovation Toolkit

As one of the most recognized healthcare providers in the world, Kaiser Permanente consistently introduces game-changing concepts to the realm of healthcare. But how do you make any and every member of the organization feel like an empowered innovator? More importantly, how can a 20,000-plus person organization easily and organically improve its process with every project? Finally, how can members of the organization contribute to the next wave of innovation without sacrificing their day-to-day functional roles?

In this project, we developed a digital tool that can easily distribute to all members of the organization, empowering every person to tap into the design process to contribute to the next wave of game-changing projects.

By embracing the idea that all people are naturally creative and tend toward collaboration, we conceived, designed, and developed a companion tool that acts as shepherd for both designers and non-designers alike to easily connect and produce meaningful concepts that add significant value to the organization and the consequent world. All this, while continuing to perform at a high level in their designated functional roles.