Customer Dashboard: Workspace Page

Like any good data-informed company, Segment uses several tools to record our users’ interactions with us. This scattered data had the potential to be insightful, but was a huge time sink and process pain for our teams to dig through and piece together on a case-by-case basis. Originating as a 3-day Hackweek project between BizOps, Eng, and Design, we created the Customer Dashboard, which unifies this data into one interface.

The Workspace page shows aggregated and visualized data for a fictional Segment customer.