Platform Service Status

These alerts appear inside our Hologram dashboard to help users better understand current and upcoming platform status. They link out to our hosted statuspage.io for more details but provide helpful indication inside the platform on current operations.

As much as we love to think that everything will always run perfectly, it's vital to design for error cases. In cellular, we rely on a number of upstream providers to bring cellular connectivity to your connected bike or scooter.

For us, resolving stressful moments gracefully — like upstream network issues or delayed SIM operations — can make a hell of a difference for our clients. Being overly communicative prevents confusion and helps you win at being a trusted partner. Particularly on things you control, like scheduled maintenance.

We also added banners to our login page:
https://dribbble.com/shots/5291057-Platform-Alerts-on-Log-in