MTA E-Tix Redesign

MTA E-tix is a mobile application that lets people purchase and uses Long Island Rail Road and Metro-North Railroad tickets directly on their mobile devices.

I have used this application a few times and found it frustrating and confusing, especially if I was in a rush. After bringing it up with my friends, I realized that I wasn't the only one feeling this way, so I decided to renovate the experience of the application by interviewing real users.

The goal of this project was to redesign the application in such a way that will allow commuters a reliable and uncomplicated way to plan and purchase their trips through a user-friendly product that offers personalized features and makes their mobile experience quick and hassle-free while making their commute comfortable and smooth.

Please visit my portfolio for more details about the project:
http://www.melihbagdatli.com/work/mta-e-tix/

Let me know what you think!