Customer Journey Maps - What They Are and How to Build One

Miklos Philips
Miklos Philips for Toptal Designers
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    Customer Journey Maps - What They Are and How to Build One
    Customer Journey Maps - What They Are and How to Build One
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    Customer journey maps are a visual storytelling tool used to help designers empathize with users and identify actionable opportunities for providing a better user experience.

    https://www.toptal.com/designers/product-design/customer-journey-maps?x=d

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