Internal messenger for call center CRM

Hey guys,

Here is an internal messenger interface for call-center CRM application.
The interface could be expanded to full screen view. The chat supports different types of messages with personal visualization for each type. There is a list of chat members available on the right side.

See how it looks in motion

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Looking forward to receiving your feedback!
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Gregory Muryn-Mukha
Product design, strategy & research
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