Crucial Conversations
I recommend the book so frequently and think it so useful that I wrote this post, have given a lunch and learn at @Focus Lab on it, and just yesterday gifted a copy to a friend.
If you've ever had any significant discussion, a "crucial conversation," this book is for you. In the post, I give you an intro to the book's premise and a mini review of the work as a whole.
That sweet custom post photo courtesy @Alicja Colon
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