Uniplaces Chatbot UI (web)

The Uniplaces chatbot went live quite quickly, from just an idea, a concept, to something tangible and real, specially considering how small the team was. Although part of a bigger strategy, of course, the actual chat bot "MVP" took only less than three months to go live for the first time.

That means a constant back and forth with setting up the frontend and the UI and making it fit within the platform with a responsive behavior, with configuring the incredibly complex logic behind it, with diving into machine learning, with making everything integrated with the backend and, at the end of the day, making sure the experience fits the user needs and feedback as well as the business needs, constraints, expectations and consequent metrics.

It was a lot of hard work, but always a lot of fun. Specially because the Product Team at @Uniplaces always seems to keep an incredible staunch tireless strong-willed profile. It was indeed a pleasure working with them on this project :)