Empathy Map - My license app

Hello Dribbblers,

Here comes the empathy map for my license app. Also get free template for empathy map from here.
https://goo.gl/4lWomA

This app aims to solve the problems of applying and getting the driving license process in India. Started the User research with interviews and surveys, which led me to user personas, user stories and this empathy map for my license app.

Results of user interviews in detail:
https://www.behance.net/gallery/42988671/My-License-App-User-Interview-Results

Results of user survey in detail:
https://www.behance.net/gallery/43071483/My-License-App-User-Survey-Results

Do appreciate if you like it. Your feedback is valuable :)