App notification - data usage

We used design thinking for the data usage sprint. We brainstormed on how to reduce calls and out of bundle charges and came up with a concept around the app. We decided to use app notifications to serve a message at 60% and again at 100% of users data allowance, in order to ease customers anxiety in relation to data.

While assessing the feasibility of the enhancement to the app we encountered a problem. As the Vodafone app is provided by a third party vendor, there would be a time and cost implication, which was not allowed for in the budget of the sprint. Further as Vodafone will be launching a new app later that year, we discussed including the data notification feature in the app with Vodafone Group and they agreed to include this requirement.

We went back to the start with design thinking for the sprint but after it was complete I designed the app notification. Using Marvel App I made a prototype so that this could be shown how
valuable this would be to the user. Sharing the link with Vodafone Group, business owners and stakeholders so they could demo the experience on their mobiles phones. http://marvl.in/54f555 (Marvel App design prototype).

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