AskVodafone Terminal

Continuing sharing my work, this shot shows a personalised front page of AskVodafone, whose content is tailored towards the current role of the call agent.

Common links were put front and centre, making them easy to find whilst on the phone with a stressed customer.

Underneath are tools, such as a map that shows disruptions.

Full view is attached.

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AskVodafone is one of a multitude of intranet platforms on which the Vodafone Call Centre Agents get their news and information

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In collaboration with the awesome folks at @MING Labs