Oxford Acute Referrals System

Over the past year, OCC designers have been spending a lot of time in hospitals. Their job was to meet the doctors, consultants and managers who would be using a new online system for managing referrals of neurosurgery patients to the Oxford University Hospitals NHS Trust.

The Oxford Acute Referrals System (OARS) enables doctors, consultants and managers to message each other rather than lift a receiver and keeps a record of conversations that all those involved can see. In future, OARS could even be used to communicate with patients and their carers as well.