In-app messaging for cultural exchange mobile app

One of the main challenges host families face when looking for an au pair is initiating conversation. To address this, the in-app messaging feature provides structured conversation starters, making it easier for both parties to connect.

Key functionalities include:

• Suggested prompts to help start meaningful discussions

• Guidance on scheduling a call for further communication

• A simple process for sending and responding to match requests

During testing, families found the prompts particularly helpful, with many expressing excitement and relief at having a structured way to start conversations.

By streamlining communication, this feature supports a smoother and more efficient matching process.