Ai Dashboard Case Study
AI Dashboard is a feature that automatically creates borrower groups and runs campaigns. It uses AI to decide the best way to handle these groups based on:
Template Language Recommendation: Suggests the right language for communication.
Contactibility and Engagement: Checks how easy it is to reach borrowers and how active they are.
Channel Recommendation: Chooses the best way to contact them (e.g., SMS, email, or calls).
Time Slot Recommendation: Picks the best time to send messages or make calls.
This makes campaigns more effective and personalized.
