Nova Post Redesign: Smart Packaging & Virtual Assistant
This Nova Post app redesign introduces features to enhance packaging selection and customer support. Users can input item dimensions accurately with the help of a built-in measuring tool, similar to a ruler, ensuring precise measurements. Based on these details, the app will recommend the most suitable box size. Visual packaging options, including images of boxes, help users understand their fit. The app also includes a chatbot for instant assistance, reducing the need for calls and improving response times. These features streamline the shipping process, making it easier to choose the right packaging and get support when needed.
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