Needle Conversational UI

I'm working on updating the visual design and functionality of our chat console that plugs into ecommerce stores for brands like Nike, Adidas, Reebok, Taylormade Golf, Stance, Sonos, Astro Gaming and more.

Conversations
Real-time, peer-to-peer shopping assistance from a product expert provides a trusted, personalized and efficient shopping experience.

We identify shoppers who need help, and match them with advocates who love the brand and use the products in a rich real-time messaging platform.

In Chat Features
- Product Recommendations
- Add to Cart
- Product Details
- Responsive