Integrating Results into a Mobile App
Challenge
Users of the app were frustrated by the lack of integrated features. After participating in events, they had to rely on external platforms to meet certain needs, leading to delays and a fragmented experience. The app was perceived as a single-purpose tool. This was especially problematic for community-driven events where the immediate sharing of results enhances the sense of belonging and achievement.
Key Question: How can we expand the app's functionality beyond its current single-purpose design to better serve the needs of users participating in events?
Solution
The newly integrated results feature includes the following highlights:
• Real-Time Updates: Results are available immediately after events, ensuring users don’t have to wait or rely on third-party platforms.
• Quick-Access: Clearly labeled sections for individual performance and group results.
• Sharing Features: Visual badges to celebrate personal bests and notable achievements, fostering a sense of pride and belonging.