Energy aggregation web portal

A complex SaaS customer portal for an energy aggregation company serving thousands of clients. This niche industry project involved intricate business rules and workflows, making it exceptionally challenging. The V1 portal, replacing an inadequate legacy system and manual operations, was the result of extensive user research and numerous iterations. This approach ensured a truly customer-centric design, highlighting the critical importance of thorough user research in creating effective solutions for specialized industries. The project's complexity and success in streamlining operations underscore the value of user-driven development in tackling niche, high-stakes business challenges.