TravelMate
Project Overview
Challenge: Simplify the process of travel discovery and bookings while inspiring users with beautiful destinations and personalised recommendations.
Solution: Develop a travel app that offers curated destination highlights, easy-to-use filters, and a visually engaging interface to enhance the travel planning experience.
Design Process
1. Research & Discovery
Objective: Understand user needs, identify pain points, and discover opportunities to create a unique travel experience.
User Interviews: Conducted interviews with 15 participants, including frequent travelers and casual vacationers, to identify their challenges. Key insights included:
"I spend too much time switching between multiple apps for reviews, bookings, and destination research."
"I wish I had more personalised recommendations based on my interests and travel history."
Competitive Analysis: Reviewed leading travel platforms like Airbnb, Booking.com, and Expedia. Findings:
Gaps in personalisation and localised content.
Overwhelming options without clear prioritisation.
Personas: Created two primary personas based on research findings:
Sudhir Varma, The Luxury Seeker: A 35-year-old corporate executive who prioritizes high-end stays, detailed reviews, and premium experiences.
Sunnada pande, The Budget Explorer: A 28-year-old solo traveler who looks for affordable, offbeat accommodations and adventure-themed destinations. here...
2. Ideation & Planning
Goals: Define the app’s key functionalities and user flows to ensure an intuitive and delightful experience.
User Journey Mapping: Designed pathways for users to:
Discover destinations through curated lists.
Apply filters (e.g., budget, theme, location) for personalised recommendations.
Book accommodations seamlessly with minimal steps.
Feature Prioritisation: Identified must-have features based on user needs and competitor analysis:
Destination highlights with images, ratings, and brief descriptions.
Comprehensive filters for trip themes (e.g., Mountains, Romantic, Adventure).
Detailed property listings with amenities, reviews, and booking options.
3. Wireframing & Prototyping
Approach: Translate ideas into tangible designs for usability testing and refinement.
Low-Fidelity Wireframes: Created sketches for core screens:
Onboarding: Inspiring welcome screen with CTAs (“Start Exploring”, “Sign in with Email”).
Homepage: A search bar, carousel of popular destinations, and preference filters.
Detail Page: High-quality visuals, ratings, reviews, and a “Book Now” button.
Interactive Prototypes: Developed clickable prototypes in Figma to test navigation, layout, and user flows.
Iterations Based on Feedback:
Iteration 1: Users suggested clearer filter placement and enhanced visual hierarchy.
Iteration 2: Streamlined the onboarding flow to reduce drop-offs and added prominent icons for filters.
4. UI Design
Goal: Create a visually engaging and consistent interface that aligns with the app’s branding.
Visual Identity:
Logo: A modern travel-themed design incorporating a plane and mountains to evoke adventure.
Color Palette: A mix of calming blues (trust and reliability) and vibrant greens (adventure and freshness).
Typography: Clean sans-serif fonts for readability and modern appeal.
Screen Designs:
Onboarding Screen: Minimalist design with an engaging tagline (“Unfold Your Next Adventure”) and bold CTAs.
Homepage: Showcases popular destinations with a search bar, category filters, and user ratings.
Detail Page: Features high-quality images, detailed descriptions, pricing, and amenities icons. A “Book Now” button ensures quick action.
Microinteractions: Integrated subtle animations for button clicks, transitions, and loading states to enhance user engagement. here...
5. Usability Testing
Objective: Validate the design with real users and identify areas for improvement.
Participants: 12 users, including both frequent travelers and casual vacationers.
Testing Methods: Conducted in-person and remote testing sessions. Key scenarios tested:
Searching for destinations and applying filters.
Navigating to the booking detail page and completing a mock booking.
Feedback Highlights:
"The app feels premium and easy to use."
"Adding more filters like pet-friendly stays would be helpful."
"I loved the visual appeal of the destination carousel."
User Flow
1. Onboarding
User opens the app for the first time.
A visually appealing welcome screen with the tagline "Unfold Your Next Adventure" appears.
User chooses between "Start Exploring" or "Sign in with Email" to proceed.
2. Homepage
After logging in, the homepage showcases:
Search bar to find specific destinations or experiences.
A carousel of popular destinations with ratings and images.
Quick filter buttons (e.g., All, Mountains, Romantic, Adventure).
User selects a category or searches for a destination.
3. Browsing Accommodations
User selects a destination from the carousel or search results.
A list of accommodations appears with thumbnail images, pricing, and ratings.
User can apply additional filters (e.g., budget, amenities, property type).
4. Property Details
User clicks on an accommodation.
Detailed property page opens, showcasing:
High-resolution images.
Description of the property and amenities.
Pricing, ratings, and reviews from previous travelers.
Icons for amenities (e.g., Cafe, Free WiFi, Garden).
User clicks "Book Now" to proceed.
5. Booking Flow
User enters booking details: check-in and check-out dates, number of guests.
Payment options are displayed.
User completes payment and receives a booking confirmation.
6. Post-Booking Experience
Booking confirmation screen appears with a summary of the stay.
User can access their booking details from the "Bookings" tab in the navigation bar.
Key Features
Curated Destination Highlights: A carousel showcasing top-rated destinations with user reviews.
Personalized Filters: Quick access to categories like Mountains, Romantic, and Adventure.
Seamless Booking Flow: A “Book Now” button ensures bookings can be completed within seconds.
Detailed Property Listings: Comprehensive details, including pricing, amenities, and nearby attractions.
Ratings & Reviews: Aggregated feedback from previous travelers to guide user decisions.
Conclusion
TravelMate successfully combines functionality and aesthetics to redefine the travel planning experience. By prioritising user needs, the app creates a seamless journey from inspiration to booking, empowering users to explore the world effortlessly.