Packwise - UI Redesign + UX improvements

Achieving 30% Lower Costs: My User-Centered Redesign for Packwise

I completely redesigned the Packwise app from the ground up. The process included everything from wireframing and creating a scalable design system to delivering a fully optimized UI/UX in Figma, all with a focus on user-centered design.

Enter your text hereWhen Packwise approached me, their app needed a complete overhaul. My task was to redesign it from the ground up – everything from wireframes to a scalable design system to the final interface design. The goal? Improve workflow optimization, create a seamless user experience (UX), and prepare the app for global usability, all while cutting development costs.

The results made all the effort worth it: we reduced development costs by 30%, and the app became far easier to use, especially for managers and executives....

Why Packwise Needed a Redesign

Packwise specializes in comprehensive services for container logistics. They handle everything from renting containers and tracking them to cleaning and maintenance – providing a complete solution for container transportation. However, their app just wasn’t cutting it.

It lacked a cohesive user experience (UX) and was hard to navigate, especially for managers needing quick access to data. Developers also struggled with updates due to the absence of a design system, making changes costly and time-consuming. Additionally, the app needed to meet global usability standards, with accessibility as a top priority. That’s where I stepped in.

How I Transformed the App

1. Wireframing

Analysis

  • Worked with the client to analyze the app’s current state.

  • Identified key pain points and opportunities for improvement.

  • Finalized a comprehensive analysis to guide wireframe development.

Suggestions

  • Explored different styles and interaction patterns for key functionalities.

  • Focused on minimizing user clicks and simplifying navigation.

  • Improved usability in data-heavy areas like tables, making interactions more reliable.

Conclusion

  • Delivered responsive wireframes iteratively, allowing for revisions until the client was fully satisfied.

  • Built a foundation for subsequent design phases with user-centered insights.

2. Design System

Building for Scale

  • Replaced the outdated design system with a new, scalable solution in Figma.

  • Defined foundational elements like typography, color variables, and modular components.

Building with Developers in Mind

  • Documented all design elements for easy implementation by developers.

  • Included detailed use cases, such as responsive behavior and breakpoints.

  • Ensured the design system reduced development costs and improved consistency.

Easy to Compose

  • Created a modular system that allowed non-designers (e.g., CTOs).

  • Enabled the client to scale their app efficiently without needing constant design intervention.

3. UI/UX Design

User-Centered

  • Designed with the app’s primary users in mind: 64% managers and rest CTOs or C-suite executives.

  • Focused on supporting workflows and decision-making processes.

Accessibility First

  • Prioritized accessibility with high-contrast colors and clear layouts.

  • Ensured readability in all environments, from offices to outdoor settings.

  • Made the app inclusive and usable for a global audience.

Streamlined Navigation

  • Redesigned navigation to make user flows more intuitive and seamless.

  • Ensured users always knew where they were and what actions to take next.

The Impact of the Redesign

  • 400+ hours on the project:

  • Every detail was carefully thought out, from responsive wireframes to the final design.

  • 30% reduction in development costs:

  • Thanks to the new design system, updates are faster, easier, and more affordable.

  • 100% client satisfaction:

  • The app not only met expectations – it exceeded them.

What the Client Had to Say

Throughout the process, Petr was professional, collaborative, and responsive to feedback. It’s been a pleasure working with him, and I’d definitely recommend his expertise to anyone looking for a talented UI designer.

Rene Bernhardt, CTO bei Packwise GmbH

Interested in Working Together?

Let’s talk about your next project! Whether you need help with user-centered design, scalable solutions, or a full UI/UX overhaul, I’m here to bring your ideas to life. Let’s create something impactful together.

  • User Experience Design & Interface Design

  • Wireframing and Consultations

  • Design System Development

  • …and much more!

DM me here on Dribbble!

Petr Bilek
Design for users. Work for passion. Live for family.
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