MyGovbd Case Study: A Simplified Digital Experience

The enhanced myGov platform revolutionizes the way citizens and government officers interact with public services. By simplifying navigation, streamlining processes, and prioritizing mobile accessibility, the platform is designed to be an efficient, user-friendly digital solution. These advancements aim to minimize frustration, save time, and ensure confidence in service delivery, setting a benchmark for digital governance in Bangladesh.

- Simplified navigation with intuitive design and clear menus.

- Redesigned, user-friendly forms with familiar terminology.

- Real-time application status tracking from the dashboard.

- Fully responsive design for enhanced mobile accessibility.

- Personalized dashboards with tailored notifications and reminders.

📌To Be Noted: This is not an official design of the mygov.bd app. In this case study, we propose a solution to address user experience issues and make it easy to use. Please note that all mygov.bd assets used in this study, such as images, logos, and information, are taken from the mygov.bd website.

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