Usability Audit

"In the fast-paced world of digital banking, administrative interfaces are essential for bank staff to effectively manage services, monitor user activities, troubleshoot issues, and safeguard corporate internet banking platforms. These interfaces are crucial for ensuring seamless operations, system reliability, and user satisfaction.

The "Banking Administration Pages" currently under review feature key functionalities such as service management, log tracking, user management, password updates, and error resolution. However, the existing design has become overly complex and difficult to navigate, thanks to its outdated layout, cluttered information display, and limited filtering capabilities. This has highlighted the urgent need for a usability audit to evaluate the design's performance and enhance operational efficiency for end users."

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