Project overview

This project focuses on designing an intuitive interface for an OT cybersecurity system. The interface is tailored to streamline critical workflows, enabling security teams to monitor and manage threats and assets effectively in real-time.

Through user research and iterative testing, the design ensures usability for both cybersecurity experts and OT operators. The result is a system that bridges the gap between usability and robust security management in industrial environments.

Define the problem

Operational Technology (OT) environments, such as those in manufacturing, energy, and critical infrastructure, are increasingly targeted by sophisticated cyber threats. However, traditional cybersecurity systems are often designed for IT networks and fail to address the unique challenges of OT systems, including:

• Complexity of monitoring: OT networks consist of specialized devices and protocols that require tailored visualization and monitoring tools.

• Overwhelming alerts: Security operators are often overwhelmed with false positives, making it difficult to identify and prioritize genuine threats.

• Limited usability: Many existing interfaces lack user-friendly designs, leading to inefficiencies and errors during incident response.

• Cross-discipline challenges: OT systems often require collaboration between cybersecurity experts and operators unfamiliar with traditional IT tools.

This project addresses these issues by designing a user-centered interface tailored to the needs of OT cybersecurity teams, improving threat visibility, usability, and operational efficiency.

Tailored Experience - Expert Vs. Beginner

My design addresses the diverse expertise levels of its users by offering distinct experiences for advanced users and beginners.

1. Beginner-Friendly Features

   • Contextual Help: Tooltips and in-app tutorials provide explanations and examples tailored to novice needs without overwhelming them.

   • Simplified Views: Default settings focus on core functionality, presenting only essential information to avoid confusion.

2. Advanced User Capabilities

   • Customizable Dashboards: Advanced users can configure dashboards to display detailed metrics, logs, and advanced analytics specific to their needs.

By offering differentiated experiences, the design ensures accessibility and productivity for beginners while empowering advanced users to perform complex tasks efficiently, creating a versatile and inclusive system.

Information Prioritization for Clarity and Focus

The design emphasizes clarity by presenting only the most critical details upfront, ensuring users can quickly grasp essential information without distraction. Less critical or secondary details are hidden by default and revealed on hover, creating a clean and minimalistic interface.

This approach:

1. Reduces Cognitive Load: Users are not overwhelmed by excessive data, making it easier to focus on actionable insights.

2. Enhances Usability: The hover-to-reveal interaction ensures additional details are accessible when needed without cluttering the interface.

3. Supports Decision-Making: By surfacing the most important information, users can make timely decisions while still having access to deeper context when required.

This design choice balances simplicity and functionality, making it easier for users to consume and act on information effectively.

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