Travel storage service case study

I’m thrilled to share my UI/UX case study for the Closbox iPhone app, designed to revolutionize the way travelers handle their luggage while exploring Rome and beyond. The app aims to provide a seamless, hassle-free experience for finding and booking secure luggage storage.

### Case Study Highlights ###

Objective

The goal was to design an intuitive, traveler-friendly iPhone app that simplifies the booking process while ensuring ease of use for a diverse audience, including tourists and locals.

Design Approach

🔍 Research: Conducted an unmoderated usability study with five participants to uncover key pain points and usability challenges.

🖋️ Ideation: Crafted user personas and journey maps to empathize with the target audience.

📱 Prototyping: Developed a clean and modern interface prioritizing simplicity and accessibility.

✅ Testing & Iteration: Incorporated user feedback to refine the app and ensure a seamless booking flow.

Core Features

- Effortless Location Search: Easily find nearby storage locations using GPS integration.

- Quick Booking: Reserve your storage spot in just a few taps.

- Real-Time Support: Integrated chat for instant assistance.

- Localized Experience: Multilingual support for international travelers.

Design Insights

- Focused on a minimalist design for clear, distraction-free interactions.

- Ensured mobile responsiveness and smooth navigation across all screen sizes.

- Prioritized security and trust through visual cues like icons and status indicators.

Tools Used

Figma | Adobe Photoshop | Adobe Xd

This case study reflects my passion for solving real-world problems through design while enhancing the user experience for global travelers. I look forward to hearing your thoughts!