Feedback. is an AI-powered tool designed to analyse customer reviews and feedback, turning this data into meaningful, actionable insights. Its goal is to help businesses prioritise the areas most valued by their customers.

The app uses artificial intelligence to identify trends and uncover valuable insights, making it a powerful tool for analysing customer sentiment. It helps improve services by incorporating customer recommendations directly into optimisation efforts.

Each tab focuses on specific action areas, presenting quick and strategic steps that hotel managers can easily implement. It enables managers to prioritise key actions, and make informed decisions without getting overwhelmed by data.

The app also includes features for generating AI-driven responses to customer reviews and translating responses into the original language of the review. This feature allows businesses to engage with customer feedback more efficiently, providing timely, personalised responses that show customers their opinions are valued.

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I'm a UX/UI designer focused on creating websites, apps, and brand identities, especially for startups. I aim to help companies connect with their customers online through smart design and strong technical performance.

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alexei.karpuhin@gmail.com

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