Message Filtering

The filtering feature of the Secure Messaging feature of the app sounded simple in the director's vision, but complex once design started.

I started by meeting with the backend dev ops team, discovering how the messages were pulled via fuzzy matching and the other filtering options.

Although the filtering options were extremely wide, in the end we decided to narrow down the use cases and options to fit what the user needs in our first phase.

We are doing user feedback analysis now to determine if and what changes need to be made in the future.

Here is the entire page of iterations. With web based application design, there is plenty of room to do almost anything! But we have to choose what is most intuitive for the user, and what also translates well to mobile apps to keep everything in parity across platforms.