Project details

This project involved working on a project that had languished in development hell for a long time! I was brought on board to assist with the final push from "Alpha" to "Beta-Live". The site, itself, is the only place that a GB registered business can submit their cosmetic product notifications - essentially a place to upload ingredients for sale on the GB market, post-Brexit. ‍

The work primarily involved a redo of the user journey to include functions such as recovery codes, account management and product draft management. A huge piece of work that was undertaken was a two-parter: 

• * Product ingredient uploads as a way to improve upon the laborious manual input

• * A way to manage a multi-user account to resolve issues or duplication of effort across cosmetic product uploads

As well as this, my underlying task of all work that went on was to ensure accessibility and a user experience that ensured ease of use and flexibility. I used the Government Design System (GDS) which enabled a smoother transition from non-compliant to compliant.

Figma was my tool of choice, where designs were concerned, and we held many user research meetings and interviews to ensure we were getting things done right, the first time around!

The example you see here is a small snapshot of the entire project (there's not enough bandwidth for me to include the entire project in a prototype!) and it shows how a new user to the service should go about registering and then landing on the home page.