Case Study: Playlist Feature for Disney+ Hotstar

I designed a "Playlist" feature for Disney+ Hotstar aimed at elderly users transitioning from traditional TV to OTT platforms. Many seniors are accustomed to watching multiple serials daily, in sequence, on TV. However, on Hotstar, after each episode, they have to manually navigate back and select the next serial, which can be challenging for them.

The proposed Playlist feature allows users to create a sequence of their favorite serials, where episodes automatically play one after the other, providing a seamless and familiar viewing experience. This solution enhances user convenience, especially for elderly viewers, by reducing the need for constant interaction.