ReturnGo

Design of Shopify application that helps a merchant optimize his business processes.

Due to ReturnGo companies can retain and maximize revenue, by optimizing their returns and exchange processes.

I started working on the already existing product. Having familiar with the product and working processes, I also started to implement my approaches and recommendations to optimize and improve some things. I used atomic design methodology to build a new design system. For adding/redesigning features I used to use users' red maps and scenarios-based design methodology. Owing to these approaches I elicited users' goals, defined major users' behavioral patterns, created an information hierarchy, and thus inferred all the necessary information for following up steps of designing wireframes.