Maxcloud - Web App Saas Helpdesk
About
Maxcloud is a cloud computing service platform that offers cloud-based information technology infrastructure solutions. Maxcloud provides various services such as Virtual Private Server (VPS), Web Hosting, Cloud Storage, and Domain Name System (DNS). With a focus on security, scalability, and performance, Maxcloud helps businesses of all sizes manage their IT infrastructure more efficiently and flexibly. This service is suitable for companies that want to reduce operational costs by using cloud-based solutions, without having to manage their own physical servers.
Feature Function
Issue tracking is useful for users to easily see the status of various issues raised by other users related to cloud services.
Structured Organization makes each ticket have a title and short description, allowing users to understand the problem without having to open the details.
Issue Categorization aims for each ticket related to a specific category or area such as Support, Billing, or Instance, making it easier for users to identify issues related to the services they use
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