Process

In my role at UpdateAI - The AI Superpower for Account Teams, I was responsible for developing and refining user flows to enhance our product’s user experience. This process involved several key steps:

• Data Collection and Analysis:

  • Team Feedback: I gathered valuable insights and comments from my teammates, ensuring that all perspectives were considered.

  • Organized Information: I meticulously organized this information to identify patterns and areas for improvement.

• Creating and Refining User Flows:

  • Leveraging Existing Flows: I utilized older user flows as a foundation, building upon them to create more efficient and intuitive pathways.

  • Innovative Ideas: Sometimes, I introduced entirely new user experiences based on innovative ideas and concepts.

  • Implementation and Testing:

  • Prototyping: I created prototypes to visualize the new user flows and gather initial feedback.

  • User Testing: Conducted user testing sessions to identify any friction points and make necessary adjustments.

    Continuous Improvement:

  • Iterative Process: The development of user flows was an iterative process, constantly evolving based on user feedback and changing requirements.

  • Documentation: I maintained detailed documentation of all user flows, ensuring that the team had a clear understanding of the user journey.

Highlights

Collaborative Approach: By involving teammates in the feedback process, I ensured that the user flows were comprehensive and addressed various user needs.

Data-Driven Decisions: The organization of information and analysis of patterns allowed for data-driven decisions, leading to more effective user flows.

Innovation: Introducing new user experiences based on creative ideas helped in keeping the product fresh and engaging.

• User-Centric Design: The focus on user testing and continuous improvement ensured that the user flows were always aligned with user expectations and needs.

Juan Manuel Jacinto,UX/UI & IxD Accessibility Designer.

I am in continue movement looking forward to achieve my personal and professional goals. I believe the user experience is everything to sell a product or turn one to be more successful.