overview

Dukan is an e-commerce platform that enables businesses to set up and manage online stores. The Dukan CMS (Content Management System) dashboard is designed to be intuitive and user-friendly, allowing businesses to manage their products, orders, and overall store operations efficiently. Here's an overview of the key sections of the Dukan CMS dashboard:

1. Dashboard/Home

Store Overview: Provides a snapshot of store performance, including total sales, recent orders, and other key performance indicators (KPIs).

Order Summary: A real-time view of recent and pending orders, including order status and payment details.

Revenue Insights: Charts showing sales performance over time, including total revenue and profit.

2. Products

Product Listings: Manage your inventory by adding, editing, or removing products. Each product can have detailed descriptions, prices, and variations like sizes, colors, or other attributes.

Categories: Organize your products into categories to make navigation easier for customers.

Bulk Upload: Option to upload multiple products at once using a CSV file.

3. Orders

Order Management: View and manage all orders, including pending, shipped, and completed ones. You can also track shipment details and handle returns or exchanges.

Order History: Keep a record of all past orders, allowing you to reference them for customer service or analytics purposes.

Order Fulfillment: Manage shipping details, print labels, and track order statuses.

4. Customers

Customer Database: A list of all customers who have made a purchase or registered on your store. This includes contact information, order history, and more.

Customer Groups: Segment your customers into groups based on their purchase behavior, location, or other attributes for targeted marketing.

5. Marketing

Discount Codes: Create and manage discount codes or promotions for customers to apply at checkout.

SEO Optimization: Tools for optimizing your product pages and store content for search engines, helping increase organic traffic.

6. Payments

Payment Gateways: Configure and manage payment options like credit cards, digital wallets, or local payment methods.

Transaction History: A breakdown of all transactions, including successful payments, failed attempts, and refunds.

7. Settings

Store Settings: Customize your store's name, URL, logo, theme, and other design elements.

Shipping Settings: Configure shipping rates, zones, and policies.

Tax Settings: Set up tax rules for different regions and products.

Legal Information: Manage your store’s privacy policy, terms and conditions, and other legal documentation.

8. Analytics & Reports

Sales Reports: Detailed reports on sales performance, including best-selling products, customer behavior, and more.

Traffic Analytics: Information on website visitors, including where they're coming from (e.g., direct, referral, search engines).

Conversion Rate: Insights into how many visitors turn into paying customers and the overall success of marketing campaigns.

9. Plugins/Integrations

Third-Party Apps: Integrate with third-party services such as email marketing platforms, shipping services, and accounting tools.

Custom Plugins: Access and manage additional plugins to extend your store’s functionality, like adding a chatbot, analytics tool, or loyalty program.

10. Help & Support

Knowledge Base: Access to Dukan’s support articles and resources.

Customer Support: Contact support for troubleshooting, technical help, or queries related to your store.

This dashboard layout enables users to manage various aspects of an online store in one place, providing everything from product management to marketing and customer service.