Aimiable optimizes project management with advanced task scheduling, team collaboration, and performance tracking, enabling teams to stay aligned and productive.

Challenge

Aimiable's initial design solution had functional issues that made it difficult for users. Adding new features only increased the product's complexity, making it harder for average users to navigate. The design struggles to balance usability with advanced features, resulting in a less intuitive experience.

Result

The interface was entirely revamped to make the user experience clearer and more straightforward. This update allowed new features to fit smoothly into the layout, keeping the navigation simple and easy to use.

Numbers

• 4 Months to launch

• +87% Demos convert to users

• 97 Usability Score

• 322+ Screens Designed

• 100% Design-to-Code Success

Project Brief

Aimiable is a project management platform that was redesigned to improve usability and streamline task management. The updated interface simplifies scheduling, task optimization, and forecasting, making it more intuitive and efficient for teams to boost productivity and stay organized.

Scheduling

The redesigned interface simplifies shift management with a color-coded layout and intuitive tools.

Problem:

The original scheduling interface is cluttered, making it difficult to visualize shifts and navigate overlapping schedules. Limited customization, repetitive icons, and unclear hierarchy lead to errors and hinder efficient schedule management.

Solution:

The redesigned UI offers a clear, color-coded layout with intuitive tools for shift stacking, packing, and overlapping. It simplifies scheduling, reduces errors, and enhances accessibility, providing users with a streamlined experience across devices.

Automatic scheduling

The Schedule Optimization feature automates task reallocation, balancing workloads and optimizing schedules in real-time.

Problem:

Before this, managers had to manually adjust shifts, which was time-consuming and prone to errors. Ensuring proper coverage across multiple channels and shifts often led to inefficiencies, missed requirements, and overscheduling.

Solution:

The new Schedule Optimization feature quickly reallocates tasks when it is needed, ensuring balanced workloads across the team. It streamlines the process by optimizing the schedule in real-time, allowing managers to make adjustments without disrupting overall productivity.

Schedule optimization

The system auto-redistributes workloads from sick agents, ensuring coverage and real-time updates with a single click.

Problem:

Previously, managers had to manually adjust shifts, which was time-consuming and prone to errors. The lack of an efficient system for quickly reallocating tasks meant team members were often left under or over-utilized, impacting productivity.

Solution:

Now it automatically redistributes the sick agent's workload among available team members. This ensures efficient coverage, prevents gaps in service, and provides real-time updates with a single click. It streamlines the process, saving time and reducing errors.

Forecasting

The new design provides clear, detailed visuals of historical and forecasted case volumes, enhancing staffing decisions and workload management.

Problem:

The old forecasting design lacked clarity and detailed data visualization, making it hard for managers to accurately predict staffing needs and workload distribution. Limited insights into historical and future case volumes led to inefficient planning.

Solution:

The new design offers clearer, detailed visuals of historical and forecasted case volumes. It breaks down data by hour, day, and month across multiple channels, enabling managers to optimize staffing decisions and efficiently manage workloads.

Thanks!

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