Vodafone - UX Case Study

View Full Case Study On Behance

https://www.behance.net/gallery/188252955/Vodafone-Case-study

Problem Statement

I am in the middle of changing homes, the old line has been disconnected, and the new line is too slow to support my needs. I need to get wireless internet and I need to collect the router from the Store as soon as possible. I have three stores near me in London. I want a mobile broadband offering with a Gigacube. Get a new mobile broadband GigaCube offering. This is high-speed wireless. So that I can collect the router from the store today itself as opting for the delivery option would delay taking care of my ongoing urgent needs.

Objectives & Goals

Obtain a high-speed mobile broadband solution (specifically a GigaCube) from a nearby store in London today to quickly restore internet connectivity during a home transition.

Purchase and collect a GigaCube router from one of the three local stores in London today, ensuring it meets your wireless internet speed requirements without delay.