Call Center Management Portal

Ubaid Qureshi
Ubaid Qureshi
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    Short Intro

    This web application is designed to streamline call center workflows, enhance customer service quality, and provide comprehensive oversight of call center activities.

    Key Features:

    • Real-Time Monitoring: Keep tabs on call activities and agent performance.

    • Comprehensive Reporting: Detailed metrics for informed decision-making.

    • Agent Management: Easy scheduling, attendance tracking, and performance evaluation.

    • Customer Interaction Tracking: Efficiently manage and resolve customer issues.

    • Integration Capabilities: Seamlessly connect with CRM and telephony systems.

    • User-Friendly Interface: Intuitive design for maximum productivity.

    • Security and Compliance: Robust measures to ensure data safety and compliance.

    So, what do you think?

    Hope you enjoy it! I'd love to hear your feedback. If you like what you see, don't forget to press 'L' or hit the love button 😊

    🔔 Have an awesome project? Let's chat!

    Shoot an email to ubaidqureshi1995@gmail.com or connect with me.

    Ubaid Qureshi
    Ubaid Qureshi Get in touch

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