CRM Software for Manufacturing Industry
Concept: The manufacturing industry involves complex processes like material and inventory management, shipping, and taxes. Manual management is challenging due to stringent regulations, lack of integration, and high operational costs. A CRM system can streamline these processes, ensuring client satisfaction through effective business tracking and analysis.
Challenges: TechAvidus developed CRM software for a client specializing in custom metal products. The system needed to read AutoCAD files, generate images, and allow clients to select metal types and sizes to generate quotes. Transforming the client’s vision into functional software was a key challenge.
Solution: TechAvidus created a robust CRM application with features like multi-tenant support, client creation, machine process flow definition, AutoCAD file reading, and comprehensive sales, support, and shipping history management.
For more details, you can visit the full case study here - https://www.techavidus.com/case-studies/crm-software-development