Crisp - Helpdesk

Crisp Helpdesk

Crisp, a leading business messaging platform, faced the challenge of rapid growth. Their CRM platform, app, and widget were revolutionizing customer interactions, so their Helpdesk needed to keep pace with this growth as well.

At the heart of our redesign was Crisp's extensive knowledge base. We tackled the task of organizing an array of articles across categories and content types. Our goal was to transform this wealth of information into an easily navigable structure, ensuring users could find answers quickly and efficiently.

The new interface prioritizes the end-user experience. We developed a simple and intuitive content layout that clearly categorizes information, making it easy for users to find what they need.

Check out our Case Study https://bb.agency/project/crisp

We are BB Agency

We're a digital agency crafting holistic, people-friendly experiences. We serve as a strategic partner for fast-growing tech companies in need of a scalable website with modular CMS, a design system, and a future-proof brand identity. Through challenging core assumptions, we shape the products and services that improve the lives of thousands every single day.

Check us out at www.bb.agency