Airclub is a B2B software that streamlines gym operations, saving time and boosting profits.

Challenge

The previous UX design required excessive clicks for member details, document retrieval, payment updates, and active membership status. It made it hard to find B2B clients for the Airclub team that would be ready to pay for such a product. 

Result

Uitop has done a B2B software redesign that streamlined gym operations with simplified member management and payments, boosting efficiency and growth through enhanced analytics and improved interface.

Numbers

96 Ease of use score

97% Design-to-code success

270+ Screens made

4.5 months Launch time

-87% Churn rate reduce

Description

The Airclub is a B2B SaaS platform that transformed the fitness and wellness administrative and operational processes. It offers a seamless and efficient solution for member management, class scheduling, insights generation, leads management, and virtual content access.  AirClub came to us to redesign the user experience to create modern tools to save time and increase profits for fitness businesses. 

Member Management

Consolidated data on one screen for easy updates and quick access to critical notifications.

Problem

Admins faced inefficiencies with member management due to scattered data across multiple screens. Updating payment methods, viewing memberships, and accessing documents required navigating through complex, time-consuming processes, leading to frustration.

Solution

Consolidated all essential member information on a single, detailed screen. Admins can now easily update payment methods, view active memberships, and access documents with minimal clicks.

Class Scheduling

A weekly schedule page with advanced filters.

Problem

It’s difficult to manage group classes due to scattered schedules. The lack of a centralized view made planning and organizing weekly classes time-consuming and inefficient.

Solution

We created a weekly schedule page for group classes, allowing admins and coaches to view and manage planned classes efficiently.

Advanced Insights

An analytics page to consolidate key metrics.

Problem

Key metrics like membership statistics, retention rates, and class attendance were scattered in most cases. This made it hard to analyze financial performance, instructor activity, and lead conversion effectively.

Solution

Uitop did a detailed analytics page to provide insights into membership statistics, retention rates, class attendance, financial performance, instructor activity, and lead conversion.

Leads Management

A leads funnel to track conversions and follow-ups, with a dedicated lead details page.

Problem

Tracking customer conversion and necessary follow-ups was disorganized. There was no clear system to monitor leads, making it difficult to manage and improve conversion efforts.

Solution

For this we implemented a leads funnel to track customer conversion progress and necessary follow-up actions.

Virtual Content Access

Improved member engagement with virtual content access.

Problem

Members had limited access to virtual content, leading to lower engagement. This hindered their overall experience and weakened their connection with the gym.

Solution

Improved member engagement by providing easy access to virtual content, enhancing their overall experience and connection with the gym.

Thanks!

If you want to collaborate with us, feel free to leave us a message:

Website: uitop.design

Linkedin: Uitop

Email: intro@uitop.design

Phone: +1 716 941 7800